Most of our items are Pre-loved (used) in 4 different conditions mentioned below:

• Premium Plus (Almost brand new — looks unused, no signs of wear, tags may still be attached)
• Premium (Barely have signs of used. Overall looks fresh and stylish)
• Excellent (Gently used and well-maintained. May show slight signs of use)
• Very Good (Worn a few times, with visible but minor wear)

We also offer brand-new items from leftover stocks and brand donations. These pieces are 100% unused, but they’re seasonal and available in limited quantities

Yes All items are 100% Original. Imported from UK/USA

Yes ✅ All items are washed and ironed. Quality-checked before shipping.

Which means its totally Ready-to-wear.

We strive to ensure that you are fully satisfied with your purchase. If for any reason you are not satisfied, or if there is a size issue, you may return or exchange the product within 7 days of delivery.

- Eligibility for Exchange:

• Exchange requests must be made within 7 days of receiving the product.
• The item does not match the description or images.
  
• The wrong size was mentioned in the description.
• A different product was delivered instead of ordered item.
• Items must be unused.
• Exchanged article will be dispatched after your the order will returned to our address. We'll review it and then your parcel will be dispatched.

- Eligibility for Return:

• Return requests must be made within 7 days of receiving the product.
• A different product was delivered instead of ordered item.
• Damaged item was delivered
• Items must be unused.
• Once we'll receive the product we will review it and then amount will be refunded in your Bank Account/Wallet

Important Notes:

Courier charges are non-refundable unless the return is a result of our error (e.g., wrong item delivered).

Return/Exchange Process:

Contact on +92 3181211169 and inform the cause of return or exchange. Provide us with a picture or a video.

Contact us on WhatsApp and provide us your order number or name
+923181211169